Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us
R&G Faserverbundwerkstoffe GmbH
Bonholzstr. 17
71111 Waldenbuch • Germany
Telefon: +49 (0)7157 530460
Fax: +49 (0)7157 530470
E-Mail: info@r-g.de
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us immediately and in any case at the latest within the following periods from the day on which you notify us of the revocation of this contract:
- perishable products such as polyester resins, polyurethane resins, MMA adhesives, PrePregs 14 days
- of all other products, including epoxy resins, 30 days
The deadline is met if you send the goods before the expiry of the respective deadlines days. You shall bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Model withdrawal form
Download (PDF)
print directly:
(complete and return this form only if you wish to withdraw from the contract)
To
R&G Faserverbundwerkstoffe GmbH
Bonholzstr. 17
71111 Waldenbuch • Germany
Phone: +49 (0)7157 530460
Fax: +49 (0)7157 530470
E-Mail: info@r-g.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods:
_______________________________________________________
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Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
(*) Delete as appropriate.
